iShowroomPRO(iSP) is a tablet-based solution that can be used throughout the sales and delivery process. Easy to use, fast and flexible, iSP impresses customers increases sales and overall customer satisfaction.
EASY TO USE • FAST • FLEXIBLE
iShowroomPRO supports each step in the sales process.
1
START RELATIONSHIP
After greeting the customer, iSP allows you to:
Use the Driver's License Scanner to quickly and securely capture key
customer data and populate the Customer Profile form
When required data (shown with blue CRM tag) is captured, it is automatically
sent to your CRM. No setup required
Locate Online Retail Experience (ORE) Hot Leads and prepare for their
test drive appointment
2
DISCOVER NEEDS
Use the Customer Needs tool to help customers with high-level needs but no
specific brand/model in mind. This tool filters inventory based on criteria such as:
Number of passengers
Preferred body style
MSRP and MPG ranges
Click Find Model to start the conversation with customers who know which vehicle they want. Or, scan a VIN to get highlights on a specific VIN in your inventory.
3
PRESENT & DEMO
The tools in the Present and Demo area
are powerful. For example:
Highlights page provides quick
talking points for every vehicle
in your inventory
Wish List matches customer-desired
features, powertrain, colors and more
to vehicles in your inventory
Wish List matches customer-desired
features, powertrain, colors and more
to vehicles in your inventory
Mopar® Accessories allows browsing and adding of accessories to a professional, custom proposal
4
AGREEMENT
Create a customized, professional
proposal to print or email to the customer.
Include any or all of the following:
Your contact information
Cover page and/or cover letter
Customized pricing, finance options, and
Mopar accessories pricing
Vehicle window sticker and digital catalog
Competitive comparisons
Job rating summary
5
FACILITATE PURCHASE
Dealers can configure helpful web links to facilitate a purchase decision.
Your dealership can customize other useful links needed to complete the sales
process, from trade-in valuation sites, credit applications, your dealership CRM, and more. The sky’s the limit!
6
PREPARE AND DELIVER
iShowroomPRO gives you one-click access to Owner Support+ so you can:
Send customers an email or text
with links to vehicle videos
Easily activate connected services and help customers complete enrollment
Print the delivery checklist for impactful tips for delivery
7
MAINTAIN RELATIONSHIP
ISP has a great tool that opens the
door for following up with a customer
-both new owners and prospects.
Easily take a photo of the customer
in a vehicle, let them choose an
adventurous background and include
the photos in a catalog you can email along with links for sharing photos to social media.
Use New Owner in Step 7 to
create a Keepsake Catalog that
includes all the information a new
owner needs about their vehicle
Use Future Owner in Step 4 and
Create Catalog to help seal the
deal with prospects. It features
information about a specific
vehicle, and other models and trim
levels they might want to see
