FCA

What is iShowroomPRO?

iShowroomPRO(iSP) is a tablet-based solution that can be used throughout the sales and delivery process.  Easy to use, fast and flexible, iSP impresses customers increases sales and overall customer satisfaction.

EASY TO USE   •   FAST   •   FLEXIBLE

iShowroomPRO supports each step in the sales process.

 1  

START RELATIONSHIP

  After greeting the customer, iSP allows you to:
  • Use the Driver's License Scanner to quickly and securely capture key customer data and populate the Customer Profile form
  • When required data (shown with blue CRM tag) is captured, it is automatically sent to your CRM. No setup required
  • Locate Online Retail Experience (ORE) Hot Leads and prepare for their test drive appointment

 2  

DISCOVER NEEDS

Use the Customer Needs tool to help customers with high-level needs but no specific brand/model in mind. This tool filters inventory based on criteria such as:
  • Number of passengers
  • Preferred body style
  • MSRP and MPG ranges
Click Find Model to start the conversation with customers who know which vehicle they want. Or, scan a VIN to get highlights on a specific VIN in your inventory.

 3  

PRESENT & DEMO

  The tools in the Present and Demo area
  are powerful. For example:
  • Highlights page provides quick talking points for every vehicle in your inventory
  • Wish List matches customer-desired features, powertrain, colors and more to vehicles in your inventory
  • Wish List matches customer-desired features, powertrain, colors and more to vehicles in your inventory
  • Mopar® Accessories allows browsing and adding of accessories to a professional, custom proposal

 4  

AGREEMENT

  Create a customized, professional
  proposal to print or email to the customer.
  Include any or all of the following:
  • Your contact information
  • Cover page and/or cover letter
  • Customized pricing, finance options, and Mopar accessories pricing
  • Vehicle window sticker and digital catalog
  • Competitive comparisons
  • Job rating summary

 5  

FACILITATE PURCHASE

  Dealers can configure helpful web links to facilitate a purchase decision.
  • Your dealership can customize other useful links needed to complete the sales process, from trade-in valuation sites, credit applications, your dealership CRM, and more. The sky’s the limit!

 6  

PREPARE AND DELIVER

 iShowroomPRO gives you one-click   access to Owner Support+ so you can:
  • Send customers an email or text with links to vehicle videos
  • Easily activate connected services and help customers complete enrollment
  • Print the delivery checklist for impactful tips for delivery

 7  

MAINTAIN RELATIONSHIP

ISP has a great tool that opens the door for following up with a customer -both new owners and prospects. Easily take a photo of the customer in a vehicle, let them choose an adventurous background and include the photos in a catalog you can email along with links for sharing photos to social media.
  • Use New Owner in Step 7 to create a Keepsake Catalog that includes all the information a new owner needs about their vehicle
  • Use Future Owner in Step 4 and Create Catalog to help seal the deal with prospects. It features information about a specific vehicle, and other models and trim levels they might want to see
Learn more about iShowroomPRO in the video below